Refund policy

Returns
At this time, we do not accept returns, however if there is an issue with your order or items, we will do your best to make it right. 

As we grow and streamline our processes, we will be updating this policy to be as customer friendly as possible. Stay tuned to this page as it evolves.


You can always contact us for any question at admin@devotedoriginals.com. 


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@devotedoriginals.com.